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Mission StatementOur first responsibility is to our patients who must receive timely, appropriate medical care with consideration for their privacy, dignity, and informed consent. Our EmployeesWe recognize our employees as a valued resource; therefore, we will strive to provide every employee a harmonious and supportive workplace. We will encourage and reward excellence in our employees to achieve their maximum potential. Our Medical StaffWe support our physicians, and other professionals, with staff, technology, and facilities within our financial resources. We value and respect the professional skills of our physicians and medical staff and depend on their loyalty to the mission of the clinic. Our StudentsWe actively support the training of tomorrow's health-care professionals. We will work in association with The University of Kansas School of Medicine to provide appropriate educational opportunity to medical students and residents. We will welcome students from other facilities when approached. Our CommunitiesWe will develop and maintain our facilities so as to enhance the quality of life in the communities surrounding Paola. We support selected worthy issues and organizations as a corporate civic responsibility. Our GodWe honor our God, the Father, the Son, and the Holy Spirit by demonstrating Divine compassion and kindness through our care of the sick and by respecting and encouraging spiritual values. Adapted from the Mission Statement of Loma Linda University Hospitals Patient Bill of Rights• The Right to Choose. Patients have the right to a choice of health care providers that is sufficient to assure access to appropriate high-quality health care. This includes giving women access to qualified specialists such as obstetrician-gynecologists and giving patients with serious medical conditions and chronic illnesses access to specialists. • Access to Emergency Services. Patients have the right to access emergency health services when and where the need arises. Health plans should provide payment when a patient presents himself/herself to any emergency department with acute symptoms of sufficient severity "including severe pain" that a "prudent layperson" could reasonably expect the absence of medical attention to result in placing that consumer's health in serious jeopardy, serious impairment to bodily functions, or serious dysfunction of any bodily organ or part. • Being a Full Partner in Health Care Decisions. Patients have the right to fully participate in all decisions related to their health care. Consumers who are unable to fully participate in treatment decisions have the right to be represented by parents, guardians, family members, or other conservators. Additionally, provider contracts should not contain any so-called "gag clauses" that restrict health professionals' ability to discuss and advise patients on medically necessary treatment options. • Care Without Discrimination. Patients have the right to considerate, respectful care from all members of the health care industry at all times and under all circumstances. Patients must not be discriminated against in the marketing or enrollment or in the provision of health care services, consistent with the benefits covered in their policy and/or as required by law, based on race, ethnicity, national origin, religion, sex, age, current or anticipated mental or physical disability, sexual orientation, genetic information, or source of payment. • The Right to Privacy. Patients have the right to communicate with health care providers in confidence and to have the confidentiality of their individually-identifiable health care information protected. Patients also have the right to review and copy their own medical records and request amendments to their records. • The Right to Speedy Complaint Resolution. Patients have the right to a fair and efficient process for resolving differences with their health plans, health care providers, and the institutions that serve them, including a rigorous system of internal review and an independent system of external review. • Taking on New Responsibilities. In a health care system that affords patients rights and protections, patients must also take greater responsibility for maintaining good health. |